Privacy Policy — UNNATURAL

Effective Date: April 2, 2026

1) Information We Collect

When you visit our store, we may collect:
• Name
• Billing and shipping address
• Email address
• Phone number
• Payment details (processed securely through Shopify Payments, PayPal, Shop Pay, or other gateways)
• IP address
• Device/browser information
• Order history
• Website usage data through cookies and analytics
• Marketing preferences and email opt-ins

2) How We Use Your Information

We use your information to process and fulfill orders, ship products through fulfillment partners, provide customer service, send order confirmations and shipping updates, prevent fraud, improve site performance, and send marketing emails or SMS where consent is provided.

3) Third Parties We Share Data With

We may share necessary data with Shopify, Printful, payment processors, shipping carriers, email marketing providers, and analytics/advertising platforms such as Google Analytics, Meta, or TikTok.

4) Printful Fulfillment Disclosure

Order details are shared with Printful only for manufacturing, shipping, quality control, delivery tracking, and returns processing.

5) Cookies + Tracking

We use cookies and similar technologies to remember cart contents, improve checkout performance, analyze traffic, retarget ads, and measure campaign performance.

6) Marketing Consent

If you subscribe to newsletters, giveaways, early drops, or SMS updates, we may send collection launches, exclusive drops, restock alerts, abandoned cart reminders, and bundle offers. You may unsubscribe at any time.

7) Your Privacy Rights

You may request access, correction, deletion where legally permitted, withdrawal of consent, or details on how your data is used.

Contact: privacy@unnaturalbrand.com

8) Data Security

We use encrypted checkout, secure payment gateways, limited staff access, protected third-party processors, and fraud monitoring tools.

9) Data Retention

We retain order information for tax compliance, fraud prevention, customer support, returns handling, and business records, typically for up to 7 years.

10) Policy Updates

We may update this policy periodically. Changes will be posted on this page with a revised effective date.